Privacy Policy

i) For the purpose of providing you with the best possible service, the ability to track the progress of your orders, the ability to review your order history, and the ability to make use of all our services and member benefits, you may create a user account to become a member of our website. The details you enter in our business's dedicated form remain on file. All information we request from you is necessary, relevant, and appropriate for the transaction conducted between us. It is also essential that you set and use a secret password for your User Account, which you are responsible for safeguarding and keeping secure. We recommend changing your password at regular intervals. In any case, you must notify us by email if your password is lost, leaked, or used without authorization, or if there is unauthorized access to your User Account. Otherwise, any act or omission carried out using your secret password is reasonably deemed by the Business to originate from you.

ii) You may close your Account by sending a relevant request to info@flip2store.gr. Please note: this request must be sent to our Business from the email address you provided when registering as a member.

Personal data is collected exclusively from you in the context of conducting transactions with the business. The purpose of collection is to complete your orders, invoice you, facilitate deliveries, generally process your orders, handle your requests, and send you newsletters by email regarding our products and services.

Please note that you retain the legal right to be informed under Article 11 of Law 2472/1997, the right of access to your data under Article 12 of Law 2472/1997, and the right to object at any time to the processing of data concerning you under Article 13 of Law 2472/1997.

Our business does not disclose your personal data to anyone except for:

• the data concerning the execution and settlement of electronic credit card payments, carried out by our trusted partners – financial institutions that follow all appropriate security procedures,
• the data absolutely necessary for the execution of your order (transport, storage, etc.) by the companies we work with.

All of your data is protected and processed in accordance with the terms and rules of Greek legislation, and in particular Law 2472/1997. Under this legislation, the information held by our business may be disclosed to third parties, competent authorities, public prosecutors, or other administrative bodies, in accordance with the rules and provisions of the applicable regulatory framework.

All information sent to our business is handled exclusively by specially authorized personnel of the business, who act under the business's control and solely on its instructions. The user is required not to disclose their password to third parties and to change it at regular intervals.

Finally, in order to complete the order process, you provide your explicit and unconditional consent to receive automated or personalized electronic messages at the email address and/or mobile phone number you have provided to us.

The business uses "cookies", i.e. software whose installation enables it to collect information including, among other things, the choices and actions of the user on its website, the Content the user accesses, the user's URL, and the time spent on the website. "Cookies" are small files containing information that the web server stores on a user's computer, so that each time the user connects to the website, the website can retrieve this information and offer the user related services.

Essential cookies are those needed for the website to function — cart, checkout, security — and do not require consent. For every other cookie, we ask for your consent before it is installed, via the relevant banner shown on your first visit. Your choice is free: rejecting is just as easy as accepting, and does not deny you access to the store.

You can change or withdraw your consent at any time via the "Cookie Settings" link at the bottom of every page.

What we use

Videos embedded on our pages load via YouTube's privacy-enhanced mode, which does not install tracking cookies unless you start playback.

For more information on managing cookies in your browser:

• Mozilla Firefox
• Google Chrome
• Microsoft Edge
• Opera
• Safari