Transparency in every purchase
Device Condition
Assessment Guide
Every used Apple device we sell has been assessed against strict, standardized criteria. Here we explain exactly what each condition level means — so you know exactly what you're getting.
Grading scale
Real example photos from devices we've assessed — see the difference for yourself.
Almost like new
The device is in excellent condition — no signs of use are visible to the naked eye at a normal viewing distance. Ideal for anyone who wants an experience equivalent to a brand-new device.
- Cosmetic condition
- Minimal to no marks. At most 1–2 microscopic scratches, invisible in normal use.
- Screen
- No visible marks. No scratches, no dead pixels, no burn-in.
- Battery
- 80–85% battery health and above.
Visible signs of normal use
The device has seen normal use and shows visible signs of everyday wear. It remains fully functional and reliable — the appearance is acceptable at a normal viewing distance.
- Cosmetic condition
- Visible scratches, light dents, or marks from stickers. Minor scuffs and general wear from use.
- Screen
- Possible keycap marks on the screen that disappear once the screen is on. Light scratches visible only in reflection.
- Battery
- 80–85% battery health and above.
Visible wear
The device shows clear signs of heavy use but remains fully functional. The cosmetic condition is imperfect — functionality is not affected.
- Cosmetic condition
- Visible scratches, dents, possibly a slight bend in the frame. Signs of heavy everyday use.
- Screen
- Possible visible scratches on the screen. No cracks or dead pixels.
- Battery
- From 80% battery health and above.
All three levels are 100% functional: every button, camera, sensor, microphone, speaker, and port is tested. Only the outward appearance differs — and every device comes with a 12-month warranty.
Condition levels compared at a glance
| Criterion | Excellent condition | Very good condition | Good condition |
|---|---|---|---|
| Frame scratches | Minimal | Visible | Noticeable |
| Screen condition | Nearly flawless | Light marks | Visible marks |
| Dents | None | Possible, minor | Possible |
| Battery health | ≥80% | ≥80% | ≥80% |
| Functionality | 100% | 100% | 100% |
| flip2store warranty | 12 months | 12 months | 12 months |
How we grade
Four independent dimensions — each assessed separately before the final condition level is assigned.
Cosmetic condition
We inspect the frame, back, and sides under high-intensity lighting. We record every scratch, dent, scuff, or deformation — its size, location, and visibility at a normal viewing distance (~50cm).
Screen condition
The screen is assessed separately. We check for dead pixels, burn-in, delamination, scratches, and keycap marks. We test against white, black, and colored backgrounds, at different angles.
Battery
For iPhone we measure Battery Health via iOS. For MacBook we record charge cycles and capacity. We guarantee at least 80% battery health on every device.
Functionality
We run full diagnostics: Touch ID / Face ID, cameras, microphone, speakers, Wi-Fi, Bluetooth, NFC, GPS, sensors, buttons, ports, charging. No device is sold if it fails any of these checks.
Frequently asked questions
Do you sell lower-condition or non-working devices?
No. At flip2store we only sell fully functional devices, in Good, Very good, or Excellent condition — the exact condition is always clearly stated in the listing.
How do I know the condition of the device I'm buying?
It's clearly stated on every product listing. We also include a detailed description of the condition, so you know exactly what you're getting.
What if the device doesn't match the condition I bought?
14-day no-questions-asked right of return. If the device doesn't match its description, we fully cover the return shipping.
Ready to buy?
Every product we list states its condition clearly — no guesswork, no surprises.